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Privacy Policy

Last Updated: 01 October, 2024

Hootone Remedies (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [hootone.info] (the “Website”) and interact with our services.

By using this Website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.

1. Information We Collect

We collect several types of information, including:

1.1 Personal Information

When you visit our Website or engage with our services, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Medical history (if applicable to specific consultations)
  • Payment information (if ordering products or services)

1.2 Non-Personal Information

We may also collect non-personal information such as:

  • Browser type
  • Device information
  • IP address
  • Location data
  • Pages visited on our Website
  • Date and time of your visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic. Cookies are small data files stored on your device that help us improve functionality, remember your preferences, and tailor our advertising. You can choose to disable cookies via your browser settings, but some features of the Website may not function properly without them.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services:

  • Process your orders and inquiries
  • Deliver products and manage shipping
  • Schedule appointments or consultations with healthcare professionals

2.2 To Improve Customer Experience:

  • Personalize the content you see on the Website
  • Provide customer support and respond to your inquiries
  • Send you updates, newsletters, and promotional offers (with your consent)

2.3 For Analytics and Performance:

  • Analyze Website traffic and usage trends
  • Monitor and improve the Website’s functionality and security

2.4 For Legal and Compliance Reasons:

  • Comply with applicable laws and regulations
  • Enforce our Terms and Conditions
  • Protect against potential fraud or unauthorized transactions

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

3.1 Service Providers and Partners

We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, order fulfillment, or email marketing.

3.2 Legal Obligations

We may disclose your personal information if required by law or if we believe such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent illegal activity or fraud

3.3 Business Transfers

In the event of a merger, acquisition, or sale of some or all of our assets, your personal information may be transferred as part of that transaction. We will notify you before any significant changes to how your information is handled.

4. Data Security

We are committed to protecting your information. We implement a variety of security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access control mechanisms.

However, no online system can be 100% secure, and we cannot guarantee the absolute security of your information. We urge you to take precautions when transmitting sensitive information online.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and Rectification: You have the right to request access to the personal information we hold about you and request that we correct or update any inaccurate or incomplete information.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal obligations.
  • Data Portability: In some cases, you have the right to request a copy of your personal data in a structured, machine-readable format.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at:
Email: privacy@hootone.info
Phone: +91-XXXX-XXXXXX

We will respond to your request within a reasonable timeframe, subject to applicable laws.

7. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered personal information from a child under 18, we will take steps to delete such information from our records.

8. International Data Transfers

As Hootone Remedies operates globally, your information may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws, but we take steps to ensure that your information is handled in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by Hootone Remedies. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where required, by other means.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Hootone Remedies | Asia & Africa

Pioneering Natural Healthcare Solutions for a Better Tomorrow